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marksyzm
marksyzm

Microsoft's Oh My F******* God Moment

2 comments, 263 views, posted 3:04 pm 06/03/2011 in Microsoft by marksyzm
marksyzm has 8347 posts, 681 threads, 950 points, location: Oxford, United Kingdom
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While Microsoft was preoccupied with its conquest for desktop supremacy, something crazy happened. They called it the mobile revolution. This was when the notion that an iPod was only a music player and a computer was only only something used at a desk quickly faded away. It was a time when devices were getting smaller, smarter, and sexier. Microsoft, unfortunately, didn’t get the memo.

Apple did. Apple took control of mobile with the iPod Touch and the iPhone, notebooks with with Macbook/Macbook Pros, digital distribution with iTunes, third-party developers with the iOS ecosystem. Everything Apple did right, Microsoft didn’t do at all.

The only company that offered a challenge to Apple during this computing revolution wasn’t Research In Motion, Dell, Palm, IBM, Sony, or any other consumer electronics manufacturers; Microsoft, for who knows what reason, was also unable to open its eyes and realize the disaster that Windows Mobile had become. But Google — of all the companies — stepped up to the plate and batted a homerun with Android. Microsoft sat on the sideline and waited for the world to pass them by.

Now we are left with four companies that have potential in the mobile arena: Apple, Google, Research In Motion, and Nokia. Research In Motion and Nokia are struggling to find direction. Apple and Google, however, are doing quite well.

Microsoft, again, goes unmentioned.

Left Behind

It’s far too easy to call this a case of “too little, too late.” But it describes the situation perfectly. Microsoft’s complacency and unwillingness to explore new products in the mobile arena has taken them out of the game entirely. They are now on the outside looking in with a product — Windows Phone 7 — that lacks major backing. Instead of being in a third or fourth place position, they are biding for the last remainder of consumers who still believe in Microsoft. It should have never gotten this bad.

Teams within Microsoft should have been assembled to evaluate the competition — meaning they should have been evaluating the iPhone with great attention to consumer response to understand how consumers reacted to it. Microsoft could have then made an effort to integrate some of Apple’s ideologies and successes into their own products (just as every other company tends to do). Of course, it is easy to state that a company should do this when said company has full control over their hardware and software, like Apple, but it can be somewhat difficult when this isn’t true. But that is no excuse. Even Google, creators of Android, have created their own hardware to set a precedent for what is expected amongst third-party manufacturers.

Microsoft, though, has only had a few memorable hits with Windows Mobile. The Samsung Omnia (which ran Windows Mobile 6.x) was an incredible device in its own right —it deserved a platform like Windows Phone 7… back in 2007.

In 2011, however, the mobile landscape looks quite different. If you are a developer, you are either aligned with iOS, Android, or, preferably, both. If you are a consumer, you are rocking an iOS device or an Android device (we all know Blackberry isn’t cool). If you are a phone manufacturer — who isn’t Apple — your only serious option is Android at this point in time. There is no reasonable incentive to go elsewhere, unless third-party applications are not your cup of tea, thus negating the purpose of a smartphone altogether.

But what about Windows Phone 7? To Microsoft’s credit, it is a spectacular platform. I’ve tried it and, if I were to own a WP7 phone, I would not be entirely disappointed. It does have many features that I consider to be “cool.” But Microsoft is still at least three years late to the party. Most of my favorite applications on iOS and Android are not yet even being considered for Windows Phone 7 — this makes switching a very difficult proposition.

Now, sure, people can understand that if you are working with a platform that millions of people rely on, making drastic changes could do more harm than good. But Windows Mobile wasn’t that platform. It might have had a great run in the beginning, but a year after Steve Balmer was proved wrong about the iPhone, all bets should have been off. Windows Mobile should have been scrapped.

But they waited, and now Microsoft is attempting to sell manufacturers on a new platform without the backing that Android and iOS has in terms of demand from consumers and interest from developers. So, is anyone really shocked that Microsoft isn’t doing so well with selling these devices?

But wait, all of this was only the beginning of Microsoft’s issues. It’s about to get far worse.

Abandonment

What happens if, say, third-party manufacturers turn their backs on Microsoft? What happens if they cut them out of the loop entirely? What happens if these manufacturers stop packaging computers with Microsoft’s operating system and, in turn, stop selling Office?

Well, then you have a disaster in the making that could devastate the Microsoft empire. Guess what? This grim reality is beginning to come true.

HP announced that they are going to be producing laptop computers, tablets, and smart phones that feature the webOS platform instead of Microsoft’s products. The company isn’t giving up on Microsoft entirely, but this is a serious step for a computer manufacturer to take, and it sets a tone for the future.

While HP is the first computer manufacturer close to Microsoft to produce a PC utilizing a competing proprietary operating system in recent time, I can promise you it won’t be the last. As the Internet becomes more important, Microsoft’s operating system becomes ever less so.

There are plenty of alternatives to choose from already. One of them is MeeGo, which is Intel’s mobile operating system that Nokia recently abandoned. HP has webOS, which could eventually be licensed for use by other manufacturers. There is also Android, which has incredible momentum. We can’t forget ChromeOS, which might have a future if some of the larger manufacturers jump on board.

And there is always the potential for these companies to develop their own mobile operating systems: HTC, Motorola, and Samsung already create beautiful interfaces for Android, so who knows how long it might be before they take the next step and create a full-fledged mobile operating system? If they control the look, feel, and function of the device, they can become more Apple-like — and who doesn’t want to be more Apple-like?

But if you side with Windows Phone 7, you don’t become more like Apple. In fact, you put yourself in a position to be destroyed by competition like Apple. In fact, if manufacturers join with Micorsoft, they might be getting screwed from the start — Nokia and Microsoft are practically in bed, and Microsoft has already announced that Nokia has special privileges to modify WP7 as they please; it doesn’t sound fair to others who are interested in manufacturing WP7 phones.

What Future?

What we are left with is a company that has no concrete plans for competing in the mobile industry. Microsoft has a smartphone platform, but they have no way to connect it to a tablet or desktop computer. They also have no operating system that is capable of competing on a tablet device — trust me, Windows 7 isn’t the solution.

So what does Microsoft have? They have a second-rate search engine, a smartphone platform that is several years too late, an operating system designed for a platform with a gloom-filled future, and something named Azure. Sounds terrific.

And while I must mention the Xbox 360, Kinect, and record-breaking $62 billion in revenue for 2010, I just can’t help but be disappointed. No matter how much money Microsoft makes, I can’t look at a Microsoft product any longer without feeling like I’m living in the stone age. Microsoft and innovation should not be used in the same sentence. The company is living in the past, and it is only a matter of time before the present and future catches up with them.

Comments

2
3:12 pm 06/03/2011

bigwhiteyeti

Interesting read. However, I think the author is severely underestimating Microsoft. They may not be the current "IN" tech company, but it says nothing of their workmanship. Windows 7 made me do something I never thought I would again: encourage people to stick with Windows. It's really a good OS, and they took their time with developing it, to do it right this time.

This attention to detail has carried over into their other divisions as well. Windows phone 7, while not as robust in users as Android, is a competitive and sleek phone OS. The author does mention the gaming division, and while they've dropped the ball lately on PC, MS is doing fantastically in the console race.

Bing is only a "second-rate search engine" because of it's database. It has quite a few capabilities and is generally more user-friendly than Google, who seem to decide what's best for you whether you like it or not.

MS may be behind, but they're not weak, their products are better than they have been and years, and you certainly can't count them out.

2
3:59 pm 06/03/2011

griffin

I wouldn't even consider Windows 7 for my next phone. I do not want to be locked into some operating system with limited choices. What Apple got right, and what Android got even righter was the market system. I go to one place to get my apps, there is one tool for updating all my apps, the idea of individually updating all my apps does not appeal to me. The idea of going to a Microsoft Application Site (if such exists) does not appeal to me. I do not want to be stuck with MS Mobile Office or whatever the mobile version is called.

Previous version have gotten such bad press that at this stage I would need to encounter a stream of people praising Windows 7 for me to even generate enough interest to investigate. I don't need someone else's permission to put an app on my phone (eat shit Apple), and I do not want MS apps, I want choice. Can Windows Mobile 7 give me that?

Besides which, I am familiar with Android. I know where stuff is, and how to do all the things I want to do. I don't use the iPhone that much, so when I do, I have to muck about just trying to make a call or send a text. I certainly don't want a MS learning curve placed before me. Ctrl-Alt-Fucku, I think.

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